Frequently Asked Questions

Delivery Enquiries

Yes. Terms and conditions apply.

Free delivery islandwide based on:

  1. Our scheduled time slots of 10.30am to 1.30pm (afternoon delivery) and 4.30pm to 7.30pm (evening delivery). 
  2. Customers are encouraged to upgrade to concierge service if they require specific delivery timings effective February 2018. 

 

Upgrade to Concierge Service: 

  1. As announced before, AMGD intends to roll-out a concierge service. We are happy to make this happen for customers who have been requesting for specific time slots. Just email us at hello@amgd.sg or call us at 87819323 to get a quote for the VIP concierge service and we will be able to follow your customised delivery needs. 
  2. Please allow a grace period of 30 minutes before or after your preferred delivery timing. 

Thank you for your kind understanding and cooperation.

For offshore locations, we encourage sharing a Happy Pass with your colleagues or friends.

A minimum order of 3 bentos (delivered within the same timeslot) is required for FREE delivery.

For orders less than 3, an additional delivery surcharge of $3.50 will apply.

Email hello@amgd.sg for more information.

No. Please note the delivery timing as follows.

For individual customers:

  • Noon – 10.30am-1.30pm
  • Evening – 4.30pm-7.30pm

For Corporate orders is:

  • Noon – 11.30am-1.30pm
  • Evening – 6.30pm-8.00pm

There is a $5 service charge for corporate orders that require a specific timing.

 

No. Our shop is wherever you are. We deliver to you. You can change your location. Even for every meal. Just indicate your address.

Changes to be emailed to hello@amgd.sg

Cut-off time for changes to delivery address is as follows:

Lunch delivery: By 7.45am on the day of delivery.

Dinner delivery: By 11am on the day of delivery.

We will try our best to change to your new location requested but if not possible, the meal will be delivered at the last stop after your fleet has completed their scheduled delivery route. Kindly note that additional delivery fees will apply for last minute changes to delivery address.

Changes to be emailed to hello@amgd.sg

 

Any cancellations and change of meals must be made by:

For Lunch: 11.30pm before the day of delivery

For Dinner: 11.30am on the day of delivery

 

Exceptions can, however, be made for order cancellations only if customer/ child is on medical sick leave. In such cases, notice has to be given to us by 7.45am on the day of delivery. Cancellations made after 7.45am, credit is duely deducted as meals would have already been prepped.

At the moment we provide Free Delivery Islandwide based on our scheduled time slots of 10.30am to 1.30pm (afternoon delivery) and 4.30pm to 7.30pm (evening delivery).

If you request additional services such as specific time slots, please upgrade to AMGD CONCIERGE SERVICE. In our first year, customers have been enjoying this concierge service for free by leaving comments in the comments box before they check-out. But as our orders increase, we may not be able to accommodate to personal requests as much as we would like to. Customers who leave timings in comments column without upgrading their package will not be entertained. We will be engaging a 3rd party to cater to this need and they will be charging for their services by only recognising AMGD concierge customers. 

  • For details of the concierge service, email us at hello@amgd.sg to find out more.

 

Yes, you can but free delivery is a privilege for the Passholder only. So, there is a $6 charge for the second location for the same time slot if there is supposed to be more than 1 drop/location.

Do confirm your orders 2 days prior to delivery. You can also place your orders on the same day but with a rush order surcharge of $10. For rush hour orders, do note that there will be a restricted choice in the menu depending on stock availability.

All changes in orders have to be informed to us before 48 hours of the scheduled delivery time. If any cancellations are made less than 48 hours before delivery, there will be a 50% cancellation fee. No refund will be made if cancellations are made on the day of delivery. We seek your understanding as procurement for ingredients would have already been made for your orders.

 

To prevent a delay for the next customer during deliveries, AMGD will reach the customer via call or text only.

If a customer remains unresponsive by more than 10 minutes, the meal is considered cancelled. No credit will be returned to the customer too.

For customers not at home during delivery, kindly inform your security/ neighbour to accept the meal on your behalf or leave instructions for us to leave it hanging by the door-gate.

Pass and Order Enquiries

AMGD (stands for Ahhmahgawd) is an online subscription food delivery service that brings delicious, healthy food to customers’ doorsteps. Each customer upon registration, buys a pass to use within a period of time. You're spoilt for choice with over 60 meals to choose from, Monday to Friday with 2 delivery time slots. The more meals you buy the cheaper your meals and passes!

Choose from any of our Passes:

    1) $17 ALA CARTE (1 meal) at $17/meal

    2) $48 JOY (3 meals) at $16/meal

    3) $75 OVERJOYED (5 meals) at $15/meal

    4) $140 THRILL (10 meals) at $14/meal 

    5) $260 BLISSFUL (20 meals) at $13/meal

    6) $625 HAPPY (50 meals) at $12.50/meal 

 

  • FREE DELIVERY ISLANDWIDE
  • Every pass has a validity period. Please check Q: what is the expiry date of my pass?

 

If you have any immediate questions, email to hello@amgd.sg


You can also jump ahead, buy a pass and EXPLORE! 

 

Yes. You can buy 1 meal from our Ala Carte Pass.

The proteins in the Intense Series are of higher caloric value than the Standard Series. Meals from the Intense Series are designed for those who need more to sustain them till their next meal.

Yes. You will need to top-up the extra balance when you check out.

Orders are limited to only 1 location per timing.  Each customer can order up to 6 meals per location.

If you would like to order more than 6, some customers have bought passes registered under different names in the same office or offices can enjoy corporate rates under #eattogether email us at hello@amgd.sg

Your orders will be stated in “My Account” Page. You will be able to track your current and past orders.

Ala carte pass is 1 day. Joy is valid for up to 10 days, Overjoyed is 20 days, Thrill Pass is 30 days. Blissful is up to 45 days. The Happy Pass has 90 days validity.

 

To be fair to all customers, any unused credits can be extended subject to management approval, if you have been travelling with proof of travel.

Unused credits after the expiry date will not and cannot be refunded.

No, you can buy as many AMGD Passes as you want. But you can order up to 6 meals a day depending on the passes you buy.

Yes! AMGD is officially certified Halal by MUIS! Our Halal Certification is granted to LI DA FOODS (whole plant scheme) managing all our 4 brands i) AMGD ii) CZ Bakery iii) Li Da Kitchen and iv) Ahhh…. We were certified Halal by MUIS in May 2017.

Thank you for your interest to have our meals on weekends. Should the demand increase and more people request for us to be open, AMGD wil consider it. We will make announcements if that were to ever happen again.

 

Our vision is one healthy meal a day, for as many people, in cities around the world. We aim to build a community of health-conscious individuals around the world; people who are committed to a healthier lifestyle.

AMGD is humbled to be your chosen, nutritional partner on your journey to be a healthier you. Within a timeframe, we hope to help our customers achieve their goals and stick to a discipline and routine.

You may place your orders in advance. However, orders for next day delivery must be placed by 11.30pm the day before.

AMGD has over 200 recipes since we started in 2016. 

But at any one day, there will be about 80 menus as we rotate our top 80 menus so that our customers have something to look forward to each time. No worries if your favourites are not “live” when you log in. Based on data and customer behaviour, our AI will be able to let us know that there is strong demand on certain menus and we will be able to make them live again when appropriate.

The mainstay and regular categories on our website are: 

- ALL OF AMGD (all menu that’s live at the moment)

- ALL STARS (TOP 50 best-sellers)

- CARE SERIES (HEALTH PROMOTION BOARD’S ENDORSED MENUS)

- PARTY PLATTERS

At every public holiday in Singapore, we will launch a limited edition series to commemorate the occassion. We have launched:

  1. It’s New Year!
  2. It’s Chinese New Year!
  3. It’s Ramadan
  4. it’s Hari Raya
  5. It’s Deepavali
  6. It’s National Day
  7. It’s Christmas etc etc

We have also launched other special dates such as:

  1. It’s Mother’s Day
  2. It’s Father’s Day
  3. It’s Taiwan (when we air-flown specialty snow-capped mountain Taiwanese fruits) etc etc

We do our best to bring these menus to make your journey to better nutrition and health interesting. These menus are made live when there is enough demand and whilst stocks last.

Payment Enquiries

Yes. You can do an Internet banking.

Li Da Foods Pte Ltd. 0039338171
DBS Current Account.

 

Screenshot the receipt and WhatsApp us at 8781 9323.

Once payment has been made, we will add credits into your account and you will be able to enjoy the AMGD e-commerce experience.

 

 

You can make payment via PayPal or Credit Cards on our website. Currently that’s what’s available.

But if you need to do Internet Banking, WhatsApp us at 8781 9323 or email hello@amgd.sg and we will be happy to assist.

Loyalty Points, Rewards & Sales

Our sales season follows a strict, audited calendar. We are not able to extend the sales period if you miss it. Customers are encouraged to grab our sales when you receive our emails or when you see them on our social media sites and websites. In order not to miss any sales, register as a member and subscribe to our newsletters/EDMs. Our management will not be able to provide any refunds for customers who miss the promotions after purchasing a pass.

We reward loyal customers with free credits (meals). Customers who have locked in a certain number of passes in their AMGD lifetime, will increase their loyalty points and be eligible for free meals.

 

For every friend referred, you can earn free meals if he/she purchases either a:

Thrill = 1 free meal, Blissful = 2 free meals, Happy = 3 free meals 

To refer a friend:

  1. Get your friend to register an account.
  2. Email hello@amgd.sg with your (Name, Registered email address) & (Friend’s Name, Friend’s registered email address)
  3. Your friend will receive a special 8% off promo code on his/her first pass too!

*To qualify for refer a friend program, you have to be an existing passholder

** Customers who are referred must have a different delivery address from the AMGD passholder who referred him/her.

Each promotion cannot be used in conjunction with any other discount or promotional offer. Promotional codes are codes that enable customers to obtain benefits such as discounts or free gifts. These codes are non transferable so may only be used in accordance with their terms of use.